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Common questions

Starting a drawing

Open P.D.G. Drawing and choose Create or Draw. A writing profile is optional. Draw with your finger or Apple Pencil and choose your tool, color, size and opacity.

Finding artwork and saving it

Each device has its own drawing library. Home Recents, Library and canvas history show locally owned drawings. Create, draw, save and reopen offline. Background iCloud copies are separate and never block local use. Export an editable backup before removing the app or replacing a device.

Changing something later

Select an object to move, resize, rotate or edit it. The fuller experiences provide Layers and Groups; some controls require Pro. Existing artwork stays accessible when a subscription ends.

Adding photos

Choose photos through Apple’s picker or take one with the in-app camera. Selected images become part of your drawing and can be included in its backup or chosen exports. The app does not upload your full photo library or camera feed to a developer server.

Sharing or printing

Export a picture or PDF, save to Photos, or create an editable drawing backup. Apple’s share sheet offers destinations installed on your device. File export does not start a live session.

Coloring and scene pieces

Open Activities for illustrated coloring pages, or Add → Shapes & Pieces to build a scene. Some content requires Pro. Learning curricula and Pizza/Sub Shop games are separate projects, not part of this release or a promised subscription benefit.

Your handwriting with DoodleDNA

Choose a writing profile and review samples for Print or Cursive collections. In Child and Beginner, collecting samples, creating the current year’s font and using it inside the app remain free. Font-file export and earlier font years require Pro. Kids export also requires the Parent gate. Existing artwork retains its saved font appearance.

Writing profiles on other devices

Profiles and samples can sync through private iCloud independently of drawing libraries. Setup offers existing iCloud profile choices. A separate writing-profile JSON backup can be exported and imported; keep it private because it is not encrypted by the drawing-backup feature.

Parent and subscriptions

Parent groups writing profiles, subscription options and privacy information. Kids routes use a grown-up check for restricted actions; this arithmetic check is not age verification. Apple handles purchases and Family Sharing eligibility. Pro neither publishes your artwork nor bypasses Parent restrictions.

Moving artwork to another device

Export an editable .doodlebackup file, transfer it using a destination you choose, then import it on the other device. The import is a separate drawing with artwork and saved sessions, but a fresh Undo/Redo history. Cloud-only cards, automatic canvas downloads and live collaboration are unavailable in this release.

History and branching

Viewing saved history and reopening artwork are free. One successful free branch is shared across a drawing and its descendants. Pro permits unlimited branches without spending an unused free allowance. Existing branches remain accessible. Ordinary drawing creation and saving have no new cap.

Undo, photos and personal stickers

Undo/Redo revisits completed edits and remains with the local drawing after reopening; older actions load from storage when needed. Photo crops preserve the original. A copied selection can be saved as a personal sticker.

A drawing is missing or will not open

Check Library on the device that owns the drawing. Other-device and cloud-only artwork is hidden in this release. You can import an editable backup you previously exported. Keep the original and contact support with its Drawing ID and build before deleting anything. Local deletion does not delete retained cloud copies.

Reporting a problem

Use Report a Bug or email support with the app build, steps and exact warning. Review attachments before sending. Include private artwork only if needed and you choose to share it.

Privacy and diagnostics

No separate app login or third-party advertising is required. Diagnostic codes stay on the device unless you choose to send them. Personal iCloud services use your Apple Account. See the privacy policy for local storage, background copies, writing samples and user-directed exports.